Health & Safety Policy

The following is our standard health & safety policy. This is the policy we use for all installs and at our own workshop. Please note, that on request we can provide a worksite policy tailored for an install.

Health & Safety Policy

Last Amended – 21/02/2025

Statement of Intent

VOLLAND Ltd recognises the importance of health and safety both in the workshop and on customer sites. This policy ensures that our engineers and all third parties present are protected during installation and maintenance activities.

Our health and safety objectives are to:

  1. Prevent accidents and work-related ill-health
  2. Identify and manage health and safety risks in all working environments
  3. Provide clear instructions and maintain up-to-date training and knowledge
  4. Use appropriate personal protective equipment (PPE)
  5. Encourage and respond to feedback from customers and third parties
  6. Ensure safe use and maintenance of tools and equipment
  7. Handle substances safely and in line with regulations
  8. Maintain safe and healthy working conditions
  9. Implement emergency procedures including evacuation protocols
  10. Regularly review and revise this policy as needed

Feedback from customers and third parties is encouraged and will be considered when reviewing and updating this policy.

Responsibilities for Health and Safety

James Volland (Engineer) is responsible for maintaining health and safety standards both on installations and at the workshop and main contact for this subject

All third parties on site should:

  • Co-operate with the engineer on health and safety matters
  • Take reasonable care of their own health and safety
  • Follow any safety guidance given by the engineer while on-site

Activities

The following are regular activities, along with how they are carried out safely to minimise risk to both the engineer and others on-site:

  • Hot Works – Brazing of pipework indoors and outdoors
    • Full site risk assessment before work begins
    • Fire extinguisher present in the immediate area
    • Only the trained engineer will carry out hot works
    • Extra precautions taken when working alone, including informing a responsible person of location and estimated duration
  • Lifting – Moving and mounting equipment (indoor/outdoor units)
    • Full risk assessment prior to any lifting activity
    • PPE to be worn at all times
    • Engineer will not manually lift equipment beyond safe limits; mechanical lifting aids used where needed
    • Lifting above 1.5m is performed using mechanical lift equipment provided by VOLLAND Ltd
    • For items over 120kg or requiring elevation above 3m, suitable lifting equipment or additional labour will be arranged in advance with the customer
  • Working at Height – Accessing systems located at elevation
    • Site-specific risk assessment completed before starting
    • PPE to be worn at all times
    • Ladders used up to 3m only with secure footing; additional care taken due to working alone
    • Work over 3m will require a scaffold tower or access platform arranged by VOLLAND Ltd or the customer
    • Public areas will be marked with exclusion zones and appropriate signage
  • Drilling & Dust – Mounting and structural access
    • Area to be assessed for utilities and structural integrity
    • Dust masks worn where necessary and others instructed to do the same
    • If suspected asbestos is encountered, all work stops immediately; the customer is informed and responsible for safe assessment and removal
  • Electrical Tools and Work – Power tools and wiring
    • Cordless tools preferred to reduce hazards
    • All mains-powered tools must have current PAT certification; tested annually
    • Electrical works carried out only when mains power is safely isolated
    • Essential checks and testing are carried out to ensure safety and compliance
  • Refrigerant Handling – Decommissioning and commissioning
    • PPE to be worn at all times
    • F-gas compliant procedures followed
    • Engineer holds valid C&G 2079 qualification and experience in refrigerant handling

Personal First Aid & Accident Response

  • Fully stocked first aid kits are available in both the van and workshop
  • The engineer has basic first aid training and will administer aid as necessary
  • If a minor injury cannot be treated on-site, the injured party will be taken to the nearest A&E
  • For serious injuries, emergency services will be contacted immediately

All incidents will be documented, and a review will be conducted to determine if policy updates or further training are needed. If appropriate, or upon request by a third party, incidents will be reported to the Health & Safety Executive (HSE).

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